INTEGRAL CARE PHILOSOPHY
Living Well and Aging with Dignity
Living well and ageing with dignity philosophy underpins all Integral Care health care and research activities. Integral Care supports independence, wellbeing and quality of life of all people using community and residential aged care services. Our Vision is to be valued and recognised as a leader in aged care industry by our culturally diverse communities and health care service providers
Our carers are qualified and extensively trained in all aspects of personal care, dementia care, cultural issues and safety. Home carers work under supervision of a registered nurse to ensure high quality of health care services at all times.
We maintain your privacy and confidentiality at all times and according to privacy law. Your health care records are kept secure, strictly private and confidential. We do not disclose any private information to any third parties without your written permission.
All our people must be checked for police records and are thoroughly screened through other means. Where appropriate staff are required to hold working with children permit and a current drivers license. All our people have been issued with an identity card stating their full name, their role and level of authority.
Comments and Complaints
Please contact us any time with your feedback about the service. We appreciate your comments and complaints. We use this information to improve the home health services to our clients. We will hear and promptly respond to your concerns or complaints to resolve any issues to your satisfaction.
Please contact us
Via Request / Enquiry Form
Phone 1300 550 568
Mobile 0434 005 552
Fax 03 – 8677 6996